Custom development
Custom Telegram bot development
We build Telegram bots that take routine work off your team. A bot takes orders and payments, handles bookings, answers common questions and sends notifications. Your customers already use Telegram, so they don't need to install anything.
Scope
What's included
- Conversation flow and menus, from a simple order form to multi-step booking with a calendar.
- Payments inside the chat.
- CRM integration, so orders don't get lost between Telegram and your other tools.
- Notifications, broadcasts to customer groups, an admin panel with statistics.
- A Telegram Mini App, a full interface inside Telegram, when buttons are not enough.
Price
How we price it
The number of scenarios and steps, payments, CRM or other integrations, and whether you need a Mini App. Before quoting we write out the conversation flow. It shows how many states the bot has to handle.
Process
How we work
We design the logic first: what the user does at each step and what happens if they leave the script. Then we connect your CRM, payments and other systems and show them working on a test bot. We test the happy path and user mistakes too. After launch we keep improving the scenarios.
Our work
Proof
Telegram bot for a rental company
(client unnamed). Separate roles for customers, drivers, managers and administrators. Users link their account and get notifications about orders and driver actions.
Questions
FAQ
Can the bot connect to our CRM?
Yes. Orders, payments and user actions go to your CRM or accounting system.
Can customers pay inside the bot?
Yes, payment happens right in the chat.
What is a Telegram Mini App?
A web interface that opens inside Telegram: a catalogue, an account page or a form. It's useful when a flow doesn't fit into buttons.
Does the bot work around the clock?
Yes, it replies at any time, including weekends.
Get in touch
Tell us what you need built
We'll reply within one business day with a few questions about the task. Then a call and a free estimate for the first stage.