Custom development
Custom CRM development
We build a CRM around the way your company works: your leads, clients and deals, with roles and reports set up for your team. We connect it to your accounting system, bank, telephony, website and Telegram, so nobody copies data by hand.
Build or buy
Custom or off-the-shelf?
An off-the-shelf CRM such as HubSpot, Pipedrive or Bitrix24 works well if your sales follow a standard pipeline and a small team needs a CRM tomorrow. In that case we'll say so and won't offer development.
A custom CRM pays off when:
- your process doesn't fit a pipeline: bookings, deposits, field staff or payments in several currencies;
- per-seat fees keep growing: with a large team, a subscription can end up costing more than your own system;
- you need many integrations: accounting, bank, telephony, warehouse, website and your own bot in one place;
- your data has to stay with you: the system can run on your own server.
Scope
What's included
- Leads from your website, email, Telegram and phone in one feed.
- Clients in one database, each with the full history of orders and messages.
- Deals and orders that move through your own stages.
- Roles and permissions. Managers see their own clients, the head of sales sees everyone, and accounting works only with the money.
- Reports on revenue, managers and stages, exportable to Excel or CSV.
- Integrations with your accounting system, bank, IP telephony, website and Telegram bot.
- A mobile app for staff on the road, if you need one.
Process and price
How we work and price it
We start by understanding how you work today: where leads come from, who does what, where data gets lost. We show you the CRM design before writing code, then build a first working version with the most important sections. The rest comes in parts, each shown working. We move your data from the old system or spreadsheets before launch.
The price depends on the number of roles and sections, the integrations, data migration, and whether you need a mobile app or a Telegram bot. We give an exact figure after reviewing your process and show what it is made of, section by section.
Example
A CRM for a rental company
(client unnamed). Orders come in from an external booking system on their own and land in the company's own CRM. The admin panel has orders, a calendar, customers, the fleet, deposits and rates. A financial ledger tracks cash, bank and wallet balances in several currencies, including the cash each driver holds. Reports cover revenue, fleet utilisation and the sales funnel. A Telegram bot sends notifications by role, and drivers have their own app for iOS and Android. The company uses the system every day.
Questions
FAQ
How much does a custom CRM cost?
Projects start from $2,400. The exact price depends on roles, sections, integrations and data migration. We give it after reviewing your process.
Can you move our data from HubSpot, Pipedrive, Bitrix24 or spreadsheets?
Yes. We take clients, deals and history through an export or the old system's API. What moves over in full and what needs manual matching, we check on your data before work starts.
Who owns the code?
Exclusive rights to the code pass to you once each stage is paid; our ready-made libraries inside come with a perpetual licence.
Can we start small?
Yes, and it usually works better. The first version covers leads, clients and deals. Reports, integrations and the app come next.
Get in touch
Tell us how you work today
Describe in two or three sentences what you keep in spreadsheets, messengers or an off-the-shelf CRM, and what gets in the way. We reply within one business day and explain what the price is made of.