Nonoko: support

Write to hello@demda.pro. Subject: "Nonoko". Include your device model, system version and game version, and describe what happened. We read every email.

hello@demda.pro

Questions and answers

Does it work offline?

Yes. Grids, albums and the Postcard of the Day run on your device. You need the internet to make a purchase and to send game statistics to our server.

How do I delete my data?

In the game: Settings → My data → "Delete my data". The game deletes your events on our server and resets the installation ID. If you are offline, it tries again on the next launch. You can also email hello@demda.pro with the subject "Data deletion — Nonoko" and paste your installation ID; you can copy it on the My data screen. If you delete the game from your device, local progress and albums are gone.

How do I report a bug?

Email hello@demda.pro with the subject "Nonoko". Tell us your device model, system version, game version (it is on the game's store page) and what happened. A screenshot helps.